FAQ











What is the Sonny Microshower?

A portable handheld bidet. Bidets use water to wash you after using the restroom and are typically installed and connected to a toilet. Sonny makes the cleaner, more comfortable and hygienic bathroom experience portable.

Who created Sonny?

Zack Levinson partnered with prestigious product design firm, Box Clever.

How does the Sonny Microshower it work?

We designed it to be simple and intuitive to use. See our How to Use page for more. 

Is the Sonny Microshower waterproof?

The Sonny Microshower is waterproof in up to 1 foot of water. 

How do I turn the Sonny Microshower on and off?

When you slide the nozzle up into the active state, the Sonny Microshower automatically turns on. Slide closed and it auto shuts off. 

How do I clean the Sonny Microshower?

The nozzle head can be removed and cleaned with soap and water. The exterior housing can be cleaned with a soft, slightly damp, lint-free cloth. We recommend using a light 70 percent isopropyl alcohol based cleanser (we recommend using the Sonny Cleansing Spray). Please make sure to unplug all cables before cleaning. Do not submerge your device in any cleaning agents.

What is your refund policy?

Refunds are processed on a case-by-case basis; at some point, we will need to lock refunds in order to go into production & shipment. We will not be able to refund orders once they've shipped.

Why are bidets more effective than toilet paper?

Water is often referred to as the “universal” solvent, because of it’s ability to dissolve most substances. Bidets harnesses this natural and sustainable solvent to offer you the cleanest bathroom experience. You don’t wash your body, your car, or your dog with a dry towel. The bathroom experience should be no different.

What is your shipping policy?

TBD

...[Sonny] is perfect for the eco-conscious individual in search of a more hygienic bathroom experience

– Kenya Foy,
Apartment Therapy