Privacy Policy

This privacy policy (“Policy”) describes how Sonny Inc. (“Sonny”) uses and protects personal information of people who use our mobile application (the “App”), visit our website (the “Site”), purchase a product from us, or otherwise use our services (collectively, the “Services”).

This Policy applies to all visitors, users, and others who access the Services. Please read the Policy carefully to understand our practices regarding your information and how we will treat it. By visiting or using the Services, you acknowledge that the collection, use, and sharing of your information will take place as described in this Policy.

So we are clear about the terminology we are using, when we use the phrase “Personal Information” in this Policy, we mean information that is capable of being associated with or could reasonably by linked with you, such as your name, email, or mobile number.

WHAT WE COLLECT

We collect information about you in several ways. We use this information to operate and enhance your experience with the Services.

Information You Give Us

We may collect Personal Information you choose to provide to us.

To create a Sonny account (“Account”), you provide your mobile number, your name, your email address, and your mailing address. Through your account, you can buy products on the Site and manage product settings in the App. We use this information to verify and fulfill your order, to communicate with you about your order, and for marketing purposes.

As described further below, when you make a purchase, your billing data is directly processed by Stripe.

If, as part of your use of the Services, you connect your Services account with an account from a supported third party, such as Google (a "Third Party Account"), we may receive Personal Information from the corresponding account that relates to your Third Party Account. Such Personal Information may be about you and/or your Third Party Account contacts. Please check the policies of the applicable third party in order to understand what information we receive.

Information Automatically Collected

We may use third-party Service Providers (defined below) to automatically log information about you and your computer or mobile device, and how you use and interact with the Services. For example, when you access the Services, we may log‎ your operating system type,‎ browser type and‎ language,‎ the pages you viewed,‎ how long you spent on a page,‎ access times,‎ Internet protocol (IP) address, your mobile device ID, mobile device serial number, unique user ID, wireless carrier, and information about your use of and actions on the Services. Sonny collects this additional technical data to analyze usage trends and give us more information about how people use the Services to better the user experience.

Cookies

The only cookies we use are those to operate and provide our Service on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customize our Services, and in doing so, provide you with a better user experience. Your browser should allow you to control these cookies, including whether or not to accept them and how to remove them. You may choose to block cookies with your web browser and continue using the Service via the App and Site without interruption.

Web Beacons

We may log information using digital images called web beacons on our Services or in our emails. We use web beacons to manage cookies, count visits, and to learn which emails are read and used by our users and which are not. We also use web beacons to tell if you open or act on our emails. Similar to cookies, we use web beacons to improve your experience on our Services.

Tracking Options and California Do Not Track Disclosures. You may adjust your browser or operating system settings to limit this tracking or to decline cookies, and doing so will not change your experience in the App or on the Site. Check the “Help” menu of your browser or operating system to learn how to change your tracking settings or cookie preferences. To learn more about the use of cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain Service Providers (defined below), please click here. On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising.

USE OF INFORMATION

We use the information that we have about you to provide, support, personalize, and make our Services more relevant and useful to you and others.

We may use the Personal Information we collect from and about you to (1) present our Site, App, and the Services to you; (2) provide you with information, products, or services that you request; (3) monitor and analyze usage and trends and personalize and improve the Services and your experience using the Services; (4) respond to your comments and questions and provide customer service; (5) send information including confirmations, invoices, notices, updates, security alerts, and support and administrative messages; (6) send marketing emails from which you can opt-out as described below; (7) protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and (7) with your consent for another purpose.

We may use your information to contact you about our goods and services that may be of interest to you. Our marketing emails tell you how to opt-out or unsubscribe. If you opt-out of marketing emails, we may still send you non-marketing emails and notifications, which may include information about your account, our business dealings with you, and updates regarding our policies.

SHARING OF PERSONAL INFORMATION

We will not disclose your Personal Information other than as described below.

We may share the Personal Information we collect from and about you (1) to fulfill the purpose for which you provided it; (2) with your consent; (3) for legal, protection, and safety purposes; (4) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and (5) with those who need it to do work for us (our Service Providers, as defined below).

If another entity acquires us or our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Services in a manner that is consistent with this Policy.

SERVICE PROVIDERS

We may contract with third parties to perform functions related to the Services (“Service Providers”). Service Providers will have access to your Personal Information needed to perform their business functions but may not use or share that Personal Information for purposes outside the scope of their functions related to the Services.

LINKS TO OTHER SITES

The Services may contain links to other third-party websites or applications. Any information you provide on those sites is subject to that third party’s privacy policy. Our Policy does not apply to such sites, and we are not responsible for the privacy and security practices and policies of those third-party sites or applications.

SHOPIFY

Our online store is hosted using the Shopify platform. Shopify provides us with the e-commerce platform that allows us to sell our products and provide our Services to you.  You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

STRIPE PAYMENT transactions

If you choose a direct payment gateway to complete your purchase, the processing and settlement of the transaction is processed by the processor of Shopify Payments, which is Stripe and any of the other Financial Services Providers under a separate Stripe Connected Account Agreement.

For more insight, you may also want to read Stripe’s Privacy Policy [link to: https://stripe.com/privacy] and Shopify’s Terms of Service [link to: https://www.shopify.com/legal/terms] or Privacy Statement [link to: https://www.shopify.com/legal/privacy].

OUR COMMITMENT TOWARDS CHILDREN'S PRIVACY

We do not direct the Services to, nor do we knowingly collect any Personal Information from, children under 13. Children under 13 are not eligible to use the Services. If we learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Services.

Notification choices

By default, Sonny sends you emails and notifications regarding activities on the Services. We may also communicate with you via informational, transactional, or marketing emails and/or text messages.

You may choose to unsubscribe from emails by clicking “Unsubscribe” from the email. If you unsubscribe, we may still need to send you non-marketing emails about your account or our business dealings with.

You may also send requests about your Personal Information to support@sonny.com.

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting the security of your Personal Information. We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The CCPA provides rights to certain individuals located in California. You can contact us about these rights at support@sonny.com. We do not disclose Personal Information beyond what is described in this Policy. California users have the following rights.

  • Right to access: You have the right to know and see what data we have collected about you over the past 12 months including:

    • categories of personal information we have collected about you;

    • categories of sources from which the personal information is collected;

    • the business or commercial purpose for collecting your personal information;

    • the categories of third parties with whom we have shared your personal information; and

    • the specific pieces of personal information we have collected about you.

  • Right to deletion: You have the right to request that we delete in certain circumstances the personal information we have collected from you.

  • Right not to be discriminated against: You have the right not to be discriminated against for exercising any of these rights.

To request access to or deletion of your personal information, or to exercise any other data rights under the CCPA, please contact us at support@sonny.com.

CONTACT INFORMATION

We welcome your comments or questions about this Policy. You may contact us at support@sonny.com.

CHANGES TO PRIVACY POLICY

We may modify this Policy from time to time. If we make any changes, we will change the Last Updated date below. We also may provide additional notice, as applicable, depending on the type of change. If you object to any changes, you may stop using the Services. Your continued use of the Services after we publish or otherwise provide notice about our changes to the Policy means that you are consenting to the updated Policy.

Last updated on October 27, 2020.